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Privacy Policy

Data Collection, Use, Disclosure and Retention of Personal Information

Silver Cross is committed to protecting the privacy of its customers and website visitors. Silver Cross has taken the necessary actions to ensure that personal information is protected.

Please note that the practices of Silver Cross in connection with the company website are governed by this online privacy policy. This privacy policy does not apply to the websites or online practices of our dealers and affiliates.

The Silver Cross Privacy Policy outlines the rules for the collection, use, disclosure and retention of personal information.

What We Do with Your Information

When you submit an online request we use the information we collect for the following general purposes: products and services provision, identification and authentication, services improvement, contact, and research.

Silver Cross will limit the collection of personal information to that which is necessary for the purposes identified. Information will be collected by fair and lawful means. Silver Cross does not collect any personal health information unless volunteered directly by the online user.


Personal information will not be used or disclosed for purposes other than those for which it was collected. When you request information using the forms, the information you have provided Silver Cross may be shared with your local authorized Silver Cross dealer/affiliate so that the dealer/affiliate can direct you to the most appropriate Silver Cross product. Silver Cross does not trade, rent, or sell any personal information to additional third parties.

Retaining Your Information

Silver Cross receives and stores certain information automatically whenever you visit our site such as pages viewed and time spent on our site. This information helps us to optimize your experience on the Silver Cross website.

Future Contact

If you agree to receive future communications from Silver Cross such as email, your information will be used for this purpose. You may unsubscribe at any time from these communications. The exception to this shall be if there is important information concerning a Silver Cross product that you have purchased such as a product defect or repair bulletin.


We use cookies. A “cookie” is a small file that is saved on your computer’s hard drive which contains non-personal information. Cookies help us determine how many people visit our sites, which of our web pages they use, and how long they stay there. This information allows us to evaluate which of our web features are successes and which need improvement.

Changes to this Privacy Policy

Silver Cross is committed to safeguarding online privacy. We may change our policy from time to time. The most current policy will always be posted on our website. This policy was posted February 10, 2016.


If you have any questions or concerns, please do not hesitate to contact us.