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Walkers and Rollators Assembly and Service

How do I assemble a walker or rollator?

There is some assembly required for rigid (non-folding) walkers. Tools will be required; normally nuts and bolts will need to be fastened to hold the walker together. In most cases, folding walkers come pre-assembled; simply unfold the walker into the open and locked position to use. Follow the instructions included carefully before using. The height of the legs will have to be adjusted, levelled, and locked into place before you use it for the first time. If you purchased the walker at a home medical supply store or another specialty store, the staff there can make these adjustments for you. If special grips are required, they can affix these to the walker as well.

Rollators are usually relatively simple to assemble. Most rollators are foldable so you will simply have to unfold the frame. Handlebars, backrests, and storage (either a basket or tote bag) will usually have to be installed on the rollator before it can be used. Read the manufacturer’s instructions carefully before assembling. Be sure to adjust the height of the handles so your elbows are at a 15-degree angle when your hands are on the grips with relaxed arms and shoulders; for more detailed instructions see our How to Choose a Walker or Rollator page.

Store representative performing rollator servicing
Rollators are usually relatively simple to assemble. Be sure to adjust the height of the handles so your elbows are at a 15-degree angle.

What maintenance does my walker or rollator need?

You should inspect your walker or rollator regularly. Check the wear on grips, rubber tips, and wheels (if there are any). The grips should be tight and should not move around. If grips are loose, you could hurt your wrists or fall. All the wheels should be able to move freely, and the front wheels should be able to swivel without issue.

For folding walkers or rollators, make sure the folding mechanism is working properly and that the sides click into place. For rollators, regularly inspect the brakes to make sure they are in good working order. Falls and accidents can occur if the brakes or folding mechanisms are not working properly.

Bring your walker or rollator to your manufacturer’s local authorized dealer immediately for service if anything looks worn or broken.

Person adjusting walker height
For a walker, the height of the legs will have to be adjusted, levelled, and locked into place before you use it for the first time.

How do I clean my walker or rollator?

Clean your walker or rollator with soap and water once a week to remove dirt and grime. After cleaning or if it gets wet from rain, snow, or other conditions, be sure to wipe it dry immediately before use. Consult your owner’s manual for recommended cleaning instructions.

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