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Silver Cross Testimonials

Read what real people have said about working with Silver Cross

Paul Hergott

Great install by Matt and Richard. Thanks Demetrius and Penny for the great service. A really nice install.

Jessica Elsley

We were on vacation when my portable lift wouldn’t work. They have went above and beyond to make sure I was able to get out of my chair. The replaced the batteries in my battery pack and even provided a charged battery for the night. Thank you so much Silver Cross! 10 stars!

Colin Groskopf

If you’re searching for a good product and unbelievably wonderful service, look no further than Silver Cross Oshawa. These folks have been looking after my parents stair gliding chair for years. They are the most professional, compassionate folks you could hope to meet in the industry. During the pandemic there have been many stories of people getting soaked by vendors. No so, with Silver Cross Oshawa, theses people have a conscience and stand by their work and their products. I’d like to thank everyone at Silver Cross for their outstanding compassion and dedication to service.

Jai D

Diana Decaire best ever great service great personality very kind and courteous

Mike Batty

Diana was really helpful when I brought my friend in for consultation. She knows her stuff. Impressive!

Wayne Bracewell

I contacted your company and spoke to Diana about your services for a friend of mine living in Kitchener! She was very professional and extremely knowledgeable! Thank you Diana!

Barbara Gurton

We just had a stairlift installed by Matt from Silver Cross in Kitchener. Matt was very thorough and made sure I was comfortable using the chairlift before he left. I finally can go up and down the stairs safely. Thanks Matt for the great job and all the information. Would recommend the 1100 stairlift to friends. The service was great from start to finish.

Catherine Thomas

I just woke up from a nap on my lift bed. I haven’t been able to sleep in a bed for a couple of years now so it is wonderful to be able to sleep in one. I want to thank Penny for suggesting the bed. She convinced me to try theirs out to see how I liked it. After visiting the store and her help along with Dimitrios (I’m sorry if I spelt your name wrong) I tried it out. It felt good. Because I am on the rather short side Dimitrios also talked to my husband about how to lower the bed so that I could get on it. Penny mentioned the massage feature which I didn’t think would be used. She was right. Now I go to sleep with the massage feature going. It has a timer on it so it turns off after I have fallen asleep. I love being able to sleep in a bed. Penny also kept me informed on the side rails as of course with everything now a days was back ordered. They are also now on my bed. Thank you. 5+.

Mark Novak

My father just got a stair lit. The service was excellent. The young lad from Nova Scotia was very friendly, but was a terrible singer. I had to play some good Nova Scotia music for him to listen to.

Edward Bloos

Excellent customer service! A lady by the name of Trish was courteous and knowledgeable when asked about the various products.

Susan Van Wyck

I have had many experiences with Jan and Ewa, at Silver Cross in Etobicoke, and every time their service just amazes me. I have a special needs sister, who lives 4 hours away, so I have to rely on the goodness and honesty of individuals and companies near her. They have been instrumental in making my sister’s independent life possible. From walker, to wheelchair, toilet seat and commodes, new and repairs…every time they provide quick turnaround, amazing technicians. Thank you for all you do to help me help my sister to continue to live independently.

David Furtado

Awesome service call Matt, my lift went out of order and called Silver Cross and they fixed my lift in record time. Matt you’re a life saver!!!!!

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